Develop professional relationships with co-workers, participants and guests
Uphold and exceed the expectations of the Cornerstones of RecSports Service: accountability, anticipating needs, attitude, and atmosphere
Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
Promote and maintain cleanliness and appearance within and surrounding RecSports facilities
Enforce RecSports policies and procedures to promote participant safety and satisfaction
Respond to all emergency situations and adhere to established protocol including pre- and post- incident procedures
Area Specific Job Responsibilities
Ensure the smooth and efficient operations of each facility
Supervise activity in programmed and non-programmed spaces.
Oversee and monitor the Equipment Room
Assist program participants and facility users regularly, on the phone and in person, with all aspects of the Recreational Sports Program. Make referrals to appropriate areas as necessary. Be knowledgeable of all Recreational Sports and University programs.
Respond to all injuries and assist in immediate first aid and proper emergency procedures.
Commit 9-12 hours/week
Availability during opening, Friday nights and/ or weekend shifts
Successful completion of Department training requirements once hired
Previous experience working in a customer service role (preferred)
Previous experience utilizing a point of scale or other computer management system (preferred)